What effective skill does MSgt Bixby exhibit when he encourages Johnson during their meeting?

What effective skill does MSgt Bixby exhibit when he encourages Johnson during their meeting?

• A. Opening skills
• B. Resolving skills
• C. Attending skills
• D. Closing skills

Answer: (C)

The skill exhibited by MSgt Bixby when he encourages Johnson during their meeting is attending skills. Attending skills involve active listening and demonstrating genuine interest in the speaker. This capability is crucial in interpersonal communication, as it helps to build trust and understanding between individuals. By encouraging Johnson, MSgt Bixby is likely engaging in effective non-verbal communication—such as maintaining eye contact, nodding, and providing feedback—which helps Johnson feel valued and heard. This type of engagement fosters a supportive environment, allowing for more open dialogue and ultimately leading to a more productive meeting. The emphasis on maintaining attention and showing empathy towards Johnson’s thoughts and feelings illustrates the essence of attending skills in effective communication.

The skill exhibited by MSgt Bixby when he encourages Johnson during their meeting is attending skills. Attending skills involve active listening and demonstrating genuine interest in the speaker. This capability is crucial in interpersonal communication, as it helps to build trust and understanding between individuals. By encouraging Johnson, MSgt Bixby is likely engaging in effective non-verbal communication—such as maintaining eye contact, nodding, and providing feedback—which helps Johnson feel valued and heard. This type of engagement fosters a supportive environment, allowing for more open dialogue and ultimately leading to a more productive meeting. The emphasis on maintaining attention and showing empathy towards Johnson’s thoughts and feelings illustrates the essence of attending skills in effective communication.